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Support Hours

Support hours are 0900-1730 UK time, Monday to Friday

Upcoming Public Holidays

Please note that the following dates are Public Holidays in the UK.  Support will therefore be unavailable on these days.

2022
  • Monday 26th December
  • Tuseday 27th December
2023
  • Monday 2nd January
  • Friday 7th April
  • Monday 10th April
  • Monday 1st May
  • Monday 29th May
  • Monday 28th August



    • Recent Topics

    • New numbering system for V7 releases

      As of July 2019, the naming convention for T3 V7 releases is changing to make the product version number more meaningful.  The version numbers will now be 7.yy.ww where yy is the year and ww is the week of the year.  This does not have any impact on the installation / upgrade procedure.

    • T3 Switch 19.2.2 released!

      T3 Switch version 19.2.2 and associated documentation, protocols and import packs, are now available on our downloads website.

    • Important information regarding the latest V7 Release

      Please note that the most recent release of T3 V7 requires a full install to be performed. Any customer wishing to upgrade to release 12246 or higher MUST perform a full install, rather than simply updating their library.zip file.

    • T3 Switch version 19.1.2 released!

      T3 Switch version 19.1.2 is now available on our downloads website. Please note that some documentation may not be up-to-date at this time, but will be updated in due course.

    • T3 Switch version 19.1.1 released!

      T3 Switch version 19.1.1 is now available on our downloads website.

    • T3 Switch 19.1 Released!

      T3 Switch version 19.1 is now available on our downloads website.

    • New V7 Release - 18/01/2019

      There is a new version of T3:V7 available to download on our website.

    • Our website has a new URL - please update your bookmarks

      In order to download our products in future, you will need to go to https://downloads.iliad-solutions.com. Please update your bookmarks to use this new address.

    • Welcome to the T3 ICS Forum

      We will use this forum to announce when updates to T3 ICS are released on https:\\downloads.iliad-solutions.com. If you are a T3 ICS user, please "Follow" this forum to receive emails when we make these announcements.

    • Welcome to the T3 Switch Forum

      We will use this forum to announce when updates to T3 Switch are released on https:\\downloads.iliad-solutions.com. If you are a T3 Switch user, please "Follow" this forum to receive emails when we make these announcements.

    • Welcome to the T3 V7 Forum

      We will use this forum to announce when updates to T3 V7 are released on https:\\downloads.iliad-solutions.com. If you are a T3 V7 user, please "Follow" this forum to receive emails when we make these announcements.